Help + FAQ’s

DELIVERY

HOW MUCH IS DELIVERY?

Standard delivery within the UK is FREE!
Express UK delivery is £5.99 & requires a signature on delivery.

International delivery is based on total cart contents weight, size & destination, simply add the items to your cart & this will be auto calculated at checkout, alternatively use the calculator link on the cart page.

WHEN WILL I RECEIVE MY ITEMS?

Orders confirmed by 1pm Monday- Friday (excluding public holidays) are dispatched the very same day, orders after 1pm are dispatched the next business day.

UK standard delivery is usually 2-4  business days, express UK delivery is 1-2 business days.

Delivery within the EU is usually within 5-8 business days.
USA delivery is usually 7-10 business days.
Rest of the world is usually 12-18 business days.

International delivery times cannot be guaranteed, Please allow longer during busy postal times such as Christmas.

PAYMENT

HOW DO I PAY?

Our payments are handled securely by Stripe, you can use card via the Stripe form at checkout, our website is protected by SSL encryption.

  • Payments are charged in Great British pounds.

SENDING A GIFT DIRECT TO A FRIEND

We can do this, sure thing! Just enter their delivery address at checkout by unticking the ‘ship to billing address’ on the left hand side of the checkout screen, Pricing information is sent to you by email not with the parcel… fucking brill!

CONTACT US

Please see our full contact page HERE

Or pop in & say hello at RUUDE @ Baby Moo’s, 134 Seabourne Rd, Bournemouth, BH5 2HZ

RETURNS & EXCHANGES

We offer no quibble returns on any unworn & unused items, our full policy can be seen HERE